Thoughts on design

I have read a book called glimmer. The book tells how much designers make social contributions. Because we are always thinking and we are sensitive to anything that is not working well. After I finished this book I thought of the public transportation in my city that I had been relying on for the last five years. Once you change the place you live, you start to compare differences between your previous place and where you live now.

I often hear that people complain about the delay and not following the time table of the trains. Everyone knows this is the biggest problem especially in the morning of rush hour time. Then, I realized that this problem was not only the train operations, but also problems of passengers and the design of the stations, platforms, and interior layouts. The whole system needs review and a redesign to clean up the mess. Safe and smooth public transportation for everyone will be possible if they charge a lot.

The problems are;
- stations are small compared to the number of passengers.
- so the platforms are narrow and dangerous.
- narrow platforms mean crowded people. It also slows movement.
- passengers must have tacit knowledge of how to “get-in” “get-out”
Get-in: wait for getting of people BESIDE of the door not in front of the door
- Getting out of from window side, you have to tell the people next to you to get out.
- it means takes time to get out of a carriage.
- it means you will not be able to reach the exit before impatient people start getting in.
- that is why people want to stand at the deck if you are getting off at the next station.
- this impedes other people getting on the train.
- some people leave garbage on the seats.

Finding solutions for these problem will become a huge project but it is inevitable for the future.
My solution for these are;
- Make trains lighter, single story train.
- one more door on each car.
- seats are on the sidewalls facing in. Make interior more spacious. Easier to get on and off.
- More announcements from the station to direct people
- prohibit mobile phone use on the train.
- take the garbage with you

They must reference the other city train systems. I don’t understand why none of these problems have been reformed in years.
I write this because I don’t know what to do with this. So I started writing.
Do you think we designers can design the system? How about your city?